Privacy Policy
1. Introduction
Hi, I’m Ori Ben Shabat, and I take your privacy seriously. This Privacy Policy explains how I collect, use, and protect your information when you use my services, especially for WhatsApp Business API integration via Twilio.
By using my services, you agree to this Privacy Policy. If you have any questions, feel free to reach out!
By using our services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please refrain from using our services.
2. What Information I Collect
I collect and process the following information when working with you:
a. Information You Provide
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Business Details: Your business name, address, industry, and any details needed to set up your WhatsApp Business API.
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Contact Information: Your name, email, phone number, and role in the business.
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WhatsApp Business Account Details: Your registered WhatsApp phone number and Meta Business Manager info.
b. Information Collected Automatically
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Technical Data: IP address, browser type, and activity logs when interacting with my platform.
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Usage Data: Information about how you engage with my services, such as signup and verification steps.
c. Third-Party Data
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I work with Twilio and Meta (Facebook Business Suite), so some of your data is processed through their platforms as part of the WhatsApp Business onboarding process.
3. How I Use Your Information
I use your data for:
✅ Setting up and verifying your WhatsApp Business API.
✅ Managing and supporting your messaging system.
✅ Ensuring compliance with Meta and Twilio’s policies.
✅ Providing customer support and troubleshooting issues.
✅ Improving my services based on usage insights.
I do not sell or share your personal information for marketing purposes.
4. Who I Share Your Information With
I only share your data when necessary:
📌 With Meta & Twilio: To process your WhatsApp Business API registration.
📌 For legal reasons: If required by law or to enforce agreements.
I never share your information for advertising or third-party marketing.
5. How I Protect Your Data
I take security seriously and implement:
🔒 Encrypted API communication for data transfers.
🔒 Access controls to protect sensitive information.
🔒 Compliance with GDPR, CCPA, and Meta’s privacy policies.
6. How Long I Keep Your Data
I keep your data only as long as needed:
📅 Business and account data: Stored as long as we work together.
📅 Logs and usage data: Kept for security and troubleshooting for a limited time.
You can ask me to delete your data at any time.
7. Your Rights
You have the right to:
✅ See what data I have about you.
✅ Request changes or deletion of your data.
✅ Opt-out of any optional data collection.
To make a request, just contact me at ori.benshabat@gmail.com
8. Third-Party Services
Since I work with Meta and Twilio, you may also be subject to their privacy policies. I encourage you to check them before sharing data.
9. Changes to This Policy
I may update this Privacy Policy from time to time. If I make big changes, I’ll notify you via email or update the “Last Updated” date above.
10. Contact Me
If you have any questions or concerns, feel free to reach out:
📧 Email: ori.benshabat@gmail.com
🌐 Website: www.oribenshabat.com
